Intriguing Treasures Mystery Box Subscription Terms and Conditions

Introduction

These Terms and Conditions govern the Dainty London ‘Intriguing Treasures’ Mystery Box subscription service provided by Dainty London Jewellery Limited, a company registered in England and Wales under company number 11741988.

By subscribing to the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not subscribe to the Service.

Subscription

The Service consists of a monthly delivery of one jewellery item, selected at our discretion, to be sent to the address you provide during the subscription process.

You must be at least 18 years of age to subscribe to the Service.

The subscription period for the Intriguing Treasures subscription is a minimum of 6 months ("Initial Term") and will automatically renew for additional 3-month periods ("Renewal Term") unless cancelled as set forth in Section.

Payment

The subscription fee for the Service will be charged on the first day of each month, using the payment method you provide during the subscription process.

It is your responsibility to ensure that your payment method details are kept up to date. We reserve the right to suspend or cancel your subscription if your payment method is declined or if we have not received payment by the due date.

Delivery

We will post the Intriguing Treasures Mystery Box to your provided address on the 5th day of each month or the next working day if the 5th falls on a weekend or public holiday.

Delivery times may vary depending on the destination address. We will not be responsible for any delays in delivery due to circumstances beyond our control, including but not limited to postal service disruptions, adverse weather conditions or customs delays. 

If you change your address, it is your responsibility to update your delivery address details in your subscription account. We will not be responsible for any failure to deliver the Intriguing Treasures Box due to incorrect or incomplete address information provided by you.

Cancellation and Renewal

After the initial 6-month lock in period, you may cancel your subscription at any time by providing us with written notice at least 5 days prior to the end of the Initial Term or any Renewal Term. If you fail to provide the required notice, your subscription will automatically renew for an additional Renewal Term.

To cancel your subscription, you must send an email to info@daintylondon.com with the subject line "Intriguing Treasures Cancellation" and include your full name, subscription number, and reason for cancellation.

Upon receipt of a valid cancellation request, we will send you a confirmation email. Your subscription will be deemed cancelled only when you receive this confirmation email.

Returns and Refunds

Due to the nature of the Service, we do not accept returns or exchanges for the items included in the Dainty Mystery Box, unless they are faulty or damaged. 

If you receive a faulty or damaged item, please contact us within 7 days of delivery at info@daintylondon.com with a description of the issue and photographic evidence. We will provide you with a return address and instructions for returning the item. 

Upon receipt and inspection of the returned item, we will, at our discretion, either replace the item or issue a refund for the purchase price of that item, excluding any shipping costs.

Data Protection and Privacy

We are committed to protecting your personal information and ensuring compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Any personal information you provide to us during the subscription process or as part of using the Service will be processed in accordance with our Privacy Policy, which is available on our website. By subscribing to the Service, you agree to the terms of our Privacy Policy. 

We will take appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Intellectual Property

All intellectual property rights in the items, including but not limited to designs, images, logos, and text, provided as part of the Service are owned by Dainty London or its licensors. Nothing in these Terms grants you any rights in such intellectual property. 

You may not reproduce, modify, distribute, or otherwise use any items provided as part of the Service for any commercial purpose without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, or other intangible losses, arising out of or in connection with your subscription to the Service or these Terms.

Our total liability to you in relation to any claim arising out of or in connection with your subscription to the Service or these Terms, whether in contract, tort (including negligence), or otherwise, shall be limited to the amount paid by you for the Service in the 12 months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Dainty London, its directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your breach of these Terms or your use of the Service.

Amendments

We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will become effective immediately upon posting. It is your responsibility to review the Terms periodically to ensure you are aware of any changes.

Your continued subscription to the Service following any changes to these Terms constitutes your acceptance of such changes.

Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any disputes arising out of or in connection with these Terms or your subscription to the Service.

Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. 

These Terms constitute the entire agreement between you and Dainty London concerning your subscription to the Service and supersede any prior agreements, understandings, or representations, whether written or oral.

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time.

Any notices or communications required or permitted under these Terms shall be in writing and sent to you at the email address you provided during the subscription process, and to us at info@daintylondon.com. Notices shall be deemed received when delivered, or if sent by email, one business day after the email is sent, unless the sending party is notified that the email address is invalid.

Contact Information

If you have any questions, concerns, or comments regarding these Terms or the Service, please contact us at:

Dainty London Jewellery Limited

Email: info@daintylondon.com