Gift Bag
Is your order a gift? If so, why not make it extra special with a gift bag?
Free UK Delivery on all orders over £50
Complimentary Gift Wrapping
Made in the UK
“I have been lucky enough to be gifted 2 pairs of earrings from Dainty London. They are the most beautiful jewellery that I own. Beautifully crafted and individual, I have many comments about them when I wear them.
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“Jade was brilliant with me from the moment I contacted Dainty to enquire if they had a certain piece available. When my beautiful earrings arrived they were packaged and presented in the most gorgeous way, i'd ordered the earring as a gift to myself and I wasn’t expecting such a treat!
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“I love Dainty London jewellery!! I’ve now got several pieces and my friends and colleagues always comment on them. I love supporting this growing business and think that the pieces are of excellent quality, not represented by the price.
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“The collection of jewellery that Dainty sell are wonderful. The range and choice, including price points is truly impressive. I have bought from Dainty for my daughter and she was over the moon with the choices I made. Packaging and delivery were both great.
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“I have never been one to purchase jewellery,usually a skincare,make up,clothes girl.But wow after stumbling across Dainty London i am obsessed. Customer service is 10/10,Quality 10/10 and uniqueness from all other brands 10/10.
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“Beautiful, high quality jewellery combined with excellent customer service - what more could you ask for! I recently placed two orders with Dainty London and both arrived beautifully packaged and are both such high quality - perfect!
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“After eyeing up my friends Moti bangle, I decided to treat myself. I’ve not been disappointed, it’s beautiful. I took advantage of a website offer and have recently purchased the same bracelet in silver!
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“Got the most beautiful earrings and necklace from Dainty London had them over 2 years and they are still perfect! I’ve since done the ring workshop and bought a second necklace for layering.
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“Absolutely love this company. Jade and her team are so helpful, quick to respond to messages and emails, always happy to answer questions about custom/bespoke jewellery, colours, styles etc., items come beautifully packaged with very secure overall packaging ensuring items are delivered in great condition.
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“Amazing quality jewellery! My friend has a necklace that she wears most days and a ring that she absolutely loves! My earrings are my new favourite statement piece. Thank-you so much Jade and Dainty London team!
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Shipping
FREE POSTAGE (over £50)
We offer free recorded delivery as standard when you spend over £50 and free Special Delivery on our Fine jewellery collection pieces.
ORDER TRACKING
Once your order is carefully packaged and dispatched, you
will be provided with a special tracking number, granting you the ability to track the journey of your cherished jewellery piece and stay informed about its whereabouts.
GET IN TOUCH
For any inquiries about our products or your order, feel free to reach out to Jade and the team. You can easily contact us by sending an email to Info@daintylondon.com or using our convenient chat app to connect directly. We're here to assist you every step of the way!
FAQ
CAN I ADD A GIFT NOTE?
At Dainty London, we understand the importance of a thoughtful and personal touch when it comes to gift-giving. That's why we offer our customers the option to add a customised gift message during the checkout process. Simply enter your message in the designated notes section, and we will print it onto our luxury branded paper.
CAN I HAVE A RING SIZING DEVICE?
Due to the high volume of requests for complimentary ring sizing devices, we only dispatch them to customers who have placed an order. In the event that you are uncertain of your ring size, we kindly request that you utilise the 'request a ring sizing device' option. We will dispatch the sizing device on the next business day.
CAN I EXCHANGE OR REFUND?
We allow our customers to return purchased products on the condition that they are unused and in a re-saleable condition within 14 days of delivery. Upon verification of the product's eligibility for return, the refund amount will be credited to the original payment card used during the purchase. It is important to note that if the product is not in a fully saleable condition, or if the packaging is damaged, we reserve the right to decline the refund request.
We do not refund postage costs and we cannot accept returns or offer refunds on any earrings due to hygiene reasons. Similarly, 'Made to order/bespoke' items are not eligible for return or refund.
HOW IS THE JEWELLERY SUSTAINABLE?
We prioritise sustainability and strive to use recycled sterling silver into our designs wherever possible. We are also committed to utilising only environmentally friendly and recyclable materials in our packaging.
We are actively exploring the use of fair trade gold and fair trade gold vermeil for our future collections. This commitment to ethical sourcing and responsible production practices aligns with our goal of creating beautiful jewellery pieces that are also kind to the environment.
CAN YOU REPAIR?
We stand behind the quality and durability of our jewellery. We are committed to providing our customers with the highest levels of service and satisfaction. Therefore, in the unlikely event that your Dainty London jewellery item breaks within a year of purchase, we offer a free repair service.
Please note that while we will repair the item free of charge, you will be responsible for covering the cost of return postage charges.